Privacy Policy

Introduction

 

Welcome to TheDriveGroup. We are a specialist technology, digital, and business transformation recruitment agency based in Australia, dedicated to building long-term partnerships with our clients and candidates. We place a high value on your privacy and are committed to protecting your personal information with the utmost care.

In this policy, "us," "we," or "our" means AMPLIFY & DRIVE GROUP PTY LTD (ABN 41 619 865 075).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By interacting with us or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you in various ways to provide you with our recruitment services. The types of personal information we may collect include:

  • Contact Information: Your name, postal address, email address, telephone number, and any other data contained in your CV or job application.
  • Employment Information: Your employment and education history, language proficiencies, work-related skills, and eligibility to work documentation (e.g., passport details, visa documentation).
  • Personal Details: Your date of birth, gender, bank account details, tax file number, and superannuation information.
  • Health and Sensitive Information: Health-related information, disabilities, results of background checks (e.g., criminal history, drug tests), and COVID-19 vaccination status (where applicable).
  • Referee Information: Opinions from referees you have provided regarding your work performance and character.
  • Additional Information: Any other information you voluntarily provide to us, such as through surveys, feedback forms, or during interviews.
2. How We Collect Your Personal Information

We collect personal information directly from you in several ways:

  • Direct Interactions: When you submit your resume, apply for a job, attend an interview, communicate with us via phone, email, or messaging services, or set up an account on our website.
  • Third-Party Interactions: When you apply for a role through third-party websites or services, participate in assessments, background checks, or when we receive feedback from referees or clients.
  • Social Media and Online Sources: We may collect information from publicly available social media profiles (e.g., LinkedIn, Twitter, TikTok, Facebook) to assess your professional skills and suitability for roles.
  • Sign-up to Marketing Communications
  • Participation in Surveys

We may also collect your personal information from other sources, such as professional bodies, insurers, or your current or former employers, in accordance with the law.

3. Sensitive Information

We may collect sensitive information, including health data, criminal records, and other special categories of personal data, but only when it is necessary for the recruitment process and with your explicit consent or as required by law. Sensitive information may include:

  • Health Information: To ensure a safe working environment, we may collect health-related information, including disabilities and medical conditions.
  • Criminal Records: We may collect information about your criminal history where it is legally required for certain positions or roles.

4. COVID-19 Vaccination Status

In light of public health guidelines, we may collect information about your COVID-19 vaccination status if required for certain roles or as mandated by law. This information will be treated as sensitive data and will only be used to:

  • Facilitate employment processes where vaccination status is a prerequisite.
  • Share with clients upon their direct request as part of their recruitment criteria.

We will take all reasonable steps to protect and securely store this information and will delete or de-identify it when it is no longer needed.

5. How We Use Your Personal Information

We use your personal information to provide recruitment services, including:

  • Employment Facilitation: To help you secure employment or engagement opportunities with our clients.
  • Compliance: To comply with legal obligations, such as verifying your right to work in Australia or conducting necessary background checks.
  • Performance Management: To undertake performance appraisals and manage your work placements with our clients.
  • Health and Safety: To manage any workplace incidents, injuries, or rehabilitation processes in accordance with applicable legislation.
  • Communication: To inform you about job opportunities, services, and training that may be of interest to you. You can opt-out of marketing communications at any time.

We may also use your information for internal recruitment processes, data analysis, and to improve our services.

6. Who We Share Your Personal Information With

We may disclose your personal information to third parties, including:

  • Clients and Host Employers: To potential or actual employers who may offer you work opportunities.
  • Referees and Professional Bodies: To gather feedback on your performance and suitability for roles.
  • Service Providers: To contractors, suppliers, and professional advisors who assist us in delivering our services, such as IT support, legal counsel, or auditors.
  • Legal and Regulatory Authorities: To comply with legal obligations or in response to lawful requests, such as providing information to law enforcement or government agencies.
  • Affiliated Entities: To other brands within TheDriveGroup or associated entities for the purpose of providing comprehensive recruitment services.
7. International Transfers

Currently, TheDriveGroup does not transfer personal information to overseas recipients. If this changes in the future, we will ensure that appropriate safeguards are in place to protect your data, in compliance with Australian privacy laws.

8. Security of Your Personal Information

The security of your personal information is a top priority for us. We implement a range of physical, technical, and administrative safeguards to protect your data from unauthorized access, misuse, loss, or alteration. These measures include:

  • Encryption: We use encryption protocols to protect sensitive data during transmission and storage.
  • Access Controls: We restrict access to personal information to authorized personnel only, based on their role and responsibilities.
  • Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.

Despite our efforts, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe any of the information is inaccurate, incomplete, or outdated. To request access or corrections:

  • Verification: You will need to provide proof of identity to ensure that we only provide access to the correct individuals and protect the privacy of others.
  • Specificity: Please be specific about the information you wish to access or correct.
  • Response Time: We will respond to your request within a reasonable timeframe, usually within 30 days.

If we refuse your request, we will provide written reasons for the refusal and information on how you can lodge a complaint if you are not satisfied with our response.

10. Privacy Complaints

We take privacy complaints seriously and are committed to resolving them promptly and fairly. If you have any concerns about how we handle your personal information, please contact us at privacy@thedrivegroup.com.au. If you are not satisfied with our response, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC).

11. Marketing Communications

We may use your personal information to send you marketing communications about job opportunities, products, and services that may be of interest to you. These communications may be sent via email, SMS, or other forms of communication. You have the right to opt-out of receiving marketing communications at any time by contacting us or using the opt-out mechanism provided in the communication.

12. Cookies and Website Data

When you visit our website, we may collect certain information through cookies and similar technologies. This information may include:

  • Browser and Device Information: Details about your browser type, device characteristics, IP address, and operating system.
  • Usage Data: Information about your interactions with our website, such as pages visited, content viewed, and search queries.
  • Cookies: Small data files stored on your device that help us remember your preferences and improve your user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

13. Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. These links are provided for your convenience, but please note that we do not have control over the privacy practices of these third-party sites. We encourage you to review the privacy policies of any linked websites before providing any personal information.

14. Amendments to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, and we will notify you of any significant changes by posting a notice on our website or through other communication channels.

15. How to Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

  • Email: privacy@thedrivegroup.com.au
  • Phone: +61 [Your Phone Number Here]

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the law.